Now Hiring - Office Assistant/Customer Service in Wolfeboro, NH

Aspects of this position to include but not limited to:

- Answering phone & responding to incoming email:

o Pricing garments and promotional products, making recommendations

- Order Entry

o Entering Sales orders and quotes using FileMaker Pro/Excel/Word (We will train in Filemaker as needed – Candidate must be familiar with Word and Excel )

o Basic Math Skills a must

- Customer interaction at counter

o Handling order pick-ups & payments

o Working with customers at front desk. Putting together orders/recommendations

- Interacting with the Graphic Artist, Receiving/Shipping and production.

- Filing

- Maintain the list of garments in the display area.

As full time position – 40 hours/week

o Benefits available after 6 months of employment: Paid Time Off and Holiday time (averages 2 weeks per year), year end profit sharing.
Mon-Fri 8:30-5:00 pm (1/2 hour lunch)

As part time time position – 32 hours/week (negotiable)

Mon, Tues, Thur, Fri 8:30-5:00 pm (1/2 hour lunch) negotiable

Reliability in work and attendance is a must.

Salary – To be discussed at interview

Normal business hours of operation: Monday-Friday 8:30 AM->5:00 PM

Benefits:

• Health insurance assistance

• Retirement plan
• Paid time off
• Other

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Other duties as requested

Communication method(s) used:

• Email
• Phone
• In person

Schedule:

• Monday to Friday

Job Types: Full-time, Part-time

Pay: $32,000.00 - $40,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Experience:

• Data entry: 1 year (Required)

Work Location: In person